ABOUT SIMULATIONS
Since 1998, Duke CIBER has published international negotiation role-play simulations for classroom use. The business scenarios and characters are based on actual, recent business situations, and the simulations proceed as if occurring in real time. Students must adapt their behavior in accordance with a realistic portrayal of the cultural, corporate and character information provided in the simulation.
Important notice: Duke CIBER no longer offers these programs.
| These simulations encourage students to learn: |
|
Cultural sensitivity; |
|
Active listening; |
|
Ways to adapt communication skills to cultural contexts; |
|
How to frame disagreements in without ending dialogue. |
Each simulation requires at least 3-4 hours of actual classroom time and several days of preparation time. There are no predetermined outcomes to the simulations, which are sophisticated enough to be used in a variety of educational formats and levels, from undergraduate to executive education. Each student packet contains roles for up to 8 students: 3 US team members, 3 non-US team members, and 1-2 Process Observers.
Simulations are available for purchase through Laser Image Corporate Publishing . Click on the links to the right for more information on individual simulations.
Pricing Information |
|
Instructor Packets :: $15.00 |
|
Student Packet (8 student roles) :: $26.00 |
|
Shipping and Handling not included. |
MAGNATEL IN CHILE
by Marta Szabo White, Ph.D. and Mona L. Hart, Esq.
This simulation involves a team from a U.S. telecommunications company that wants to expand into the Chilean wireless market. The Chilean team, including a representative from the government, will play host to the Americans. The Americans are on a very tight travel schedule, one not necessarily well suited to Chilean social and business cultures.
Also of interest: The University of Texas CIBER has available audio recordings (with transcripts in Spanish & English) of interviews with Latin American business executives ("Cultural Interviews with Latin American Executives," "Un dia tipico de trabajo"). Originally designed for use in Business Spanish classes, these interviews include information on how Latin American business persons view Americans and prepare for doing business with them. The material can be downloaded from their web site , or ordered on CD Rom.
top
ALBION IN CHINA
by Maureen Maguire Lewis; Revised 2002 by Jeff Russell
The fictional Albion Corporation is a high-tech giant with 2000 revenues of nearly $12 billion. With successful joint ventures in place in Malaysia and Taiwan, Albion is ready to launch a CMOS image-sensor testing and design house in China. It plans an initial $30 million investment for phase 1 of the facility. The Chinese and American negotiators have already agreed to pursue a joint venture. This simulation takes your students through the next round of negotiations. There are 5 specific points that must be agreed upon before the project can move forward. As the American team will learn, however, Chinese attitudes towards time, laws and regulations, public reputation, and decision making are markedly different from those in the U.S.
There is no predetermined outcome to this negotiation simulation.
top
WORLD ENERGY CORP. IN THE NETHERLANDS
by Marta Szabo White, Ph.D. and Mary Ellen Morris-Delaney
World Energy Corporation (WEC), based in the United States, is a fictional multinational energy company that has been in operation since the 1970s. It specializes in the wholesale marketing of commodity energy products such as power, gas, and weather derivatives, which are instruments that are traded to hedge against volatile weather conditions to prevent trading losses. WEC currently has operations (typically joint venture partnerships) in North America, South America, and Asia. This potential joint venture with Dutch Power in the Netherlands would be their first venture in Europe, and more specifically, within the European Union member countries.
World Energy Corporation has signed a Memorandum of Understanding (MOU) with Dutch Power to provide the wholesale electric power needs for Dutch Power's retail customer obligation. This agreement would not result in any ownership of WEC in Dutch Power. It would simply allow Dutch Power to have fixed, contractual rates for its wholesale power needs to balance with the contractual revenues that it would receive in payment from its retail customers (residential, industrial, etc.). World Energy Corporation would benefit from this arrangement in that it would gain market entry into the European Independent System Operator (ISO) and be able to enter into trades with other parties within the European market. WEC would be accepting the spot market energy volatility risk related to spot market pricing and would hedge that volatility risk with financial bilateral trades that had been completed with other market participants. In other words, WEC would buy power at market prices and offset the risk by entering into fixed price power contracts with other parties. The goal for WEC would be to generate a profit from the price differentials between the trades and the fixed, contractual revenues received from Dutch Power for the fulfillment of their wholesale power obligations.
The simulations takes students through the negotiation of four specific "fine points" of the proposed contract. Each member of the US and Dutch negotiation teams are provided with information about their country and company of origin, basic information about their fellow team members, and more detailed information specific to their character alone. Some students will be assigned roles as "Process Observers," a role vital to the success of the role-play simulation. The PO keeps the simulation on track by knowing all the information in both the US and Dutch material, by observing the US and Dutch teams, and by assisting in the class debriefing.
There is no predetermined outcome to this negotiation simulation.
top
WESTAIR IN FRANCE
by Marta Szabo White, Ph.D., and Toni Nue
The fictional WestAir, a fictional US based airline company, has a code-sharing agreement with Air Alliance (AA), a French company that operates three airlines that compete domestically with Air France (the state-owned airline), Air Hexagone, Les Ciels de l'Europe de l'Est, and Horizon. WestAir and AA just signed a letter of intent agreeing that WestAir would purchase a 49% share of AA now that French foreign direct investment standards have relaxed somewhat. WestAir's plan is to improve AA's internal operation systems in order to move passengers efficiently and identify other opportunities to better serve them. Once the systems of the two companies are more fully aligned, WestAir wants to add other regional airlines to the alliance and eventually offer to its passengers worldwide coverage under one banner. The benefits to AA include access to WestAir's vast resources. Specifically, AA wants to use the spending power that WestAir brings to the table to invest in leasing another gate at Charles De Gaulle (CDG) Airport, the use of its hub in Charlotte, and possibly an airline in Egypt. Students role play American representatives from WestAir visiting France, while others take on the roles of the Air Alliance team. Students may also be assigned as "Process Observers," who keeps the simulation on track by knowing all the information in both the US and French material, observing the US and French teams, and assisting in the class debriefing. Four issues are slated to be discussed during this round of negotiations. Although each team is instructed to work hard to meet their national and corporate objectives, the goal of the simulation is to learn how to interact and negotiate effectively. The outcomes may vary widely depending on the planning, adaptability, and imagination of each team and individual.
There is no predetermined outcome to this negotiation simulation.
top
STALWART IN JAPAN
by Marta Szabo White, Ph.D., Ary Esther Suh, and Yoko Kano
This Negotiation Simulation, involving a proposed alliance between American and Japanese auto firms, will prepare you for negotiating with Japanese businesses and provide guidelines on how to build productive business relationships with your Japanese counterparts. It will help you to overcome cultural barriers and feel more comfortable interacting with Japanese partners.
There is no predetermined outcome to this negotiation simulation.
top
GLOBO IN RUSSIA
by Marta Szabo White, Ph.D. and Elena Warburton
Subtitled "Investing in the Russian Oil Industry," this simulation is the Duke CIBER's first publication set in one of the emerging economies of the former communist world.
"Globo" is a well-known multinational corporation, specializing in the oil industry investments and operations. Russia is the world's largest single producer of crude petroleum in the world. Globo has witnessed the restructuring and development of Russia's oil sector since the beginning of the 1990s, when the state-planned economy was reformed and a market-oriented economy emerged. Globo had approached the Russian Market by 1996, and by 2001, they were ready to negotiate a Production Sharing Agreement with the Russian State.
The Council of Ministers of Russia created an "Authorized Commission" for handling and negotiating all issues related to this Production Sharing Agreement. Globo representatives are invited for the first round of official negotiations in Moscow.
While in Moscow, the U.S. negotiating team (Globo) will visit the sights and attractions shown in these photos . These images may be downloaded if you wish to include them in your use of the simulation.
The authors may be consulted on the use of Globo in Russia for classroom, business, and continuing education purposes, and are also available as facilitators for this exercise. You may visit Professor Marta Szabo White's Web page by clicking here .
There is no predetermined outcome to this negotiation simulation.
top |